Before you visit
Answers to the questions we are asked most, in the salon's own words.
Do I need to make a reservation in advance, or can I just walk in?
While we recommend booking in advance via Instagram DM or WhatsApp to secure your preferred stylist and time slot, walk-ins are always welcome. Conveniently located in the heart of Gangnam, the salon is just a three-minute walk from Gangnam Station Exit 12.
I don't speak Korean. Will communication be an issue?
Not at all! Our team is experienced in welcoming international guests and offers consultations in English. We also use detailed visual style lookbooks, translation tools, and diagnostic charts so you can discuss your desired cut, color, or treatment thoroughly without any language barrier.
What makes the RARIEN Gangnam branch special compared to other salons?
RARIEN Gangnam offers a serene and sophisticated eco-luxury retreat. As an official Aveda Concept Salon, we provide every client with a complimentary signature ritual — featuring pure aroma breathing, scalp and shoulder stress-relief therapy, and organic herbal tea. Experience complete relaxation amidst your busy travels.
I'm not sure which service suits me best. Do I have to decide before booking?
No, you do not need to finalize your service in advance. You can simply book a basic consultation slot. When you arrive, our expert stylists will perform an in-depth diagnosis of your hair texture, scalp condition, and personal facial aesthetics to recommend the most flattering K-style haircut, dimensional coloring, or targeted scalp clinic.
Can I visit together with my friends or family at the same time?
Yes! Our spacious and modern Gangnam salon is fully equipped to accommodate couples, friends, and family traveling together. To ensure everyone can be seated and treated at the same time, please message us in advance via Instagram DM or WhatsApp so we can coordinate your group seamlessly.
Travel schedules change easily. What is your cancellation or reschedule policy?
We completely understand that travel plans can be unpredictable. We do not charge advance booking deposits or cancellation penalties. If your itinerary changes, simply let us know via message as early as possible, and we will happily adjust your reservation to your new schedule.
I have a sensitive scalp. Are your products gentle and safe?
Yes. We prioritize hair health and sustainability by using naturally derived, gentle products formulated to minimize scalp irritation and chemical odors. Even those with sensitive scalps or travel-stressed skin can receive cuts, coloring, and spa treatments with complete comfort.
Book the chair, not just the time slot
Fresha, Instagram DM, WhatsApp or a phone call — whichever is easiest. Send the date and a reference image and we will confirm the stylist and the service. No deposit is taken.
